Customer Ratings & Reviews

They analyzed my pc, cleaned out some garbage. It’s nice to have it available.

So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

worked great for what i needed it for, would buy again

worked great for what i needed it for, would buy again

This was the best thing I brought with any purchase my printer wasnt working and they replaced it

Waiting a while to get this product, finally got it and my kids love it!

They are responsable and efficient, they fix the issues quick.

love this warranty it gives me a piece of mind if it should stop working

I purchased the Guarantee contract in case the printer failed. If used, I will get a replacement at no charge.

Always buy protection plans for your electronics its well worth it in the long run

I purchased this product plan and though I have not used it, it offers amazing protection. Very happy I purchased.

They’re geeks. They checked my stuff. They’re smarty pants people.

Installation was super fast.Thank you Geek squad for that.

The value you get from the Geek squad service is the best thing out.

Would definitely recommend this service. Its fast and easy to use.

This is a must for more expensive and items u use.

Was having trouble with wifi extending from one side of the house to the other, This was perfect solution!

We had to get the protection so in case we have issues with the product.

A 4-year product replacement policy is good to have with a printer

Have used this many times on many products and have rarely had an issue.