Customer Ratings & Reviews

For the price, this is a great piece of mind. I bought a good router, so it is nice to know it is protected if something happens.

The technition new exactly what he was talking about and directed to the perfect computer to purchase. THANKS

As always, I"m happy that I have the extra security when making purchases at Best Buy.

I have not needed to use this service, but had in the past and feel it is a good option for more expensive products.

Sometimes They help, sometimes they don’t do anything and I have to take to a 3RD party

I'm fortunate that I've not needed to use my geek squad warranty, but in the past I've needed geek squad and glad I had it.

I just bought this to replace a broken monitor and man I love this!

We bought this as added protiction for my daugters computer.

Love the Geek Squad. If I never have to use them I will be happy, but when I have, they are great. Gives me peace of mind.

i also get geek squad protection on all my items that they offer it on.

Greek squad 2 yr product replacement works very well, but some its expensive.

I would recommend anyone who purchases a PC or laptop to buy this very professional and helpful in a time of crisis.

Great service for the price! Always there for you when you need it the most!

Haven't had to use it, hopefully won't need to but worth the peace of mind.

I haven't had to use this but I like Knowing if something goes wrong it will be replaced without having to be sent away

Geek squad. has been very good. Very easy to use overall. Help with almost everything.

If don't want your merchandise to fail buy the extended warranty.

I purchased this plan had the printer less than 90 days it jammed. I took it back to the store and they did prorate the amount from the plan protection. This was a huge disappointment. I truly needed the printer otherwise I would have sent it back to Epson. Best Buy is a place I loved to shop however after this I do not think I will get the protection plan again. I could have purchased 2 printer. 130 old plan for printer returned plus 130 new purchase $260 gone down the drain. Thank you Best Buy.

The agent s checked my printer and set up for me nice experience with geek squad

Nice to have for printers, on the pricey side but has saved me lots of times