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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11078 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 11,078 reviews
  • Rated 3 out of 5 stars

    Protect yo stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying something for a kid, or something that you don't want to have to buy again if it breaks: then protect yo stuff. Get the protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have not had to use this yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but I am very glad i have purchased it. It will be very helpful at time of need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased warrenty for HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but then realized it doesnt worth speding 10 over 80 specially when it doesnt cover recovery of data.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I hope everything will be fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how service would be, so not sure if I am going to be helped .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. We're always going to be here if you need us and are thrilled to assist you. Please let us know if you have any questions or concerns!

  • Rated 3 out of 5 stars

    Why is this needed?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why a manufacturer can't make an item that doesn't need a warranty, at least during the first year. Maybe I'll change my mind if I ever need to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it so I can't say. That's a good sign for the quality of the product they sold me to begin with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Saved me $90

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection helped me replace a printer just before the 2-year period on the plan was up. I'm glad I had it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was not able to answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looking for wireless ear bubs for my Sony TV Bravia purchased in 2017 wanted to know if TV was bluetooth compatible

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good idea, just not sure if this product would still be around by the time anyone needed it. (I bought this for a corsair headset.)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you need to make use of your warranty there is always something that the customer was not aware of and you ended not being able to use your warranty

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year plan is okay but not great, the plans cost alot more since they charge the plans into 2 separate plan instead of 1 combined plans.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought this and never used it. But I guess that’s also a good thing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the hope of also receiving good service and I wasn't let down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went ahead and bought this warranty as it wasn't that expensive. So far we haven't needed to use it so I can't really say how good it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No paperwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this online with my HP printer. Disappointed that I got no paperwork to support the purchsde

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty So you have to ask yourself do you feel this product or do you need a warranty do you think it will not last....then buy warranty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to get the 2 year working on all your devices technology never last for a long period of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is OK, getting tired of 3 times to fix the same issue with computer communicating with the HP printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Status of laptop?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the status of my laptop I gave to you on Friday?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never invest in Geek Squad again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an hp printer and whenever I try to print, the printer is "offline." This has been happening since day 1. Geek Squad wants to charge me to resolve the issue. I will never invest in Geek Squad again.

    No, I would not recommend this to a friend