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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11081 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 11,081 reviews
  • Rated 3 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the insurance because I had a hard time getting some from Hp to answer the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope these plans are not the same of the past. Where the first year of the replacement warranty ran congruent with the manufacter’s.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working fine but spend too much on the inks now

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Purposely Deceptive Wording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wording is really dishonest. It says that you will be reimbursed if they don't have the product in stock, but what they don't say is that it is only store credit. It is still a good deal but there was no need to be purposely deceptive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ferny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a chance to use, I hope that when I need it, it works well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed security system Was not a quick process and did not work properly from the start

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize that the canon MFP printer came with a 3 year warranty. Would not have bought the 2 year geek squad package if I knew.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty. Hopefully I don't need to use it but if I have to I'm glad it's there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it is as good as they say it is if I have pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give an honest review I have not used the protection plan

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love geek squad protection. I’ve just had issues in the past, but they always find a way to make it up to you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy points?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do I get Best Buy points for reviewing this? I’ve never had problems in the past with the warranties offered by Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-so experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been hit or miss in terms of service level. I do still purchase the service for most of my valuable BB products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, just as it described. Recommend item for everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used so I don't know how good they are but the customers service is pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unknown didn’t know at his was included, I guess it came with something purchased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eats ink dont have much in them printers fine ok otherwise

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy extended warranties.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I ever used this. Extended warranty and service not worth the cash IMO

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You only get one use and then have to pay for another 4 years…even when it has only been a few months!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to use today the agent was very nice on phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be too sure on your high priced items glad I got this

    I would recommend this to a friend