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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11124 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 11,124 reviews
  • Rated 5 out of 5 stars

    Geek Squad was well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys (they happen to be male) were outstanding. They understood the issues, spoke fluent old person, and set up my printer, made sure it connected with other devices and left me with a feeling of confidence in their service and the product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    definitely a must have

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this guarantee no problem no issues. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD IS A LIFE SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a must when buying electronics from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a "no fuss no stress" extended warranty process. I have never had an issue with any return or repair. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended warranty for HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch some Managers can be evil...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking to buy another one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a little over a year and it works great, so great that I’m looking to buy another one. I hope I can find the exact one. I really recommend it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome can't wait to meet the geek squad i hope their ad v cool in person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! Phenomenal services, really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the geek square to repair my purchases should it be needed. Fast, quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all the outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jonah. Thanks for sharing this with us! We appreciate the positive feedback! If you have any questions or need any help, please reach out to us.