Customer Ratings & Reviews

Amazing price great customer service love them if you need anything repair they the one to do the job

Bought the 2 year warranty as a "just in case something goes wrong " to my HP printer. This will beat trying to send it back to HP instead of just taking it to my local Best Buy.

I bought this thinking I would never it My printer quit working and it was replaced free of charge

Very nice printer. Got a very good deal. Need to find out how long the ink lasts

Have not had to use this service and hope that I don’t.

I feel a real sense of ease knowing that I have this protection! Whether your setting up a new printer to having issues with other electronic items, big or small, I love knowing that I have back up!

Haven't had to use it yet, but it's peace of mind knowing it's there.

Very helpful. A must for people with limited knowledge of computer tech.

I like it because it is very good and excellent for the price

I just used this on my Logitech G900 Chaos Spectrum Gaming Mouse. A purchase of $150, $170 with the Protection Plan. Instead of spending a total of $300 on two mouses, I spent $170 and got a defective mouse replaced. It's insurance, complain about it when you don't use it, and rave about it when you do.

Needed a hardcover for my tablet. The one that should have fit did function in the manner that I was looking for So I went a size up and it fit better and also allowed the charger to be carried just in case

The comfort of knowing the Geek Squad is there if you need them brings peace of mind. I have used them on a prior purchase and because it could not be repaired they replaced with a new Kindle and I was quickly on my way.

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

Excellent product! My wife and I are very happy with this product. We use it everyday. Thank You!

I bought a printer for my daughter and decided to add the 2 year extended warranty. I am so glad that I did that because she didn't have it long when the printer stopped working. It would scan but would not print. She was able to exchange it for a new printer thanks to having purchased the warranty.

Geek squad is awesome. Have used them in the past for installation. Have not needed them yet for repairs but if I ever do, I am certain that the Geek Squad will be awesome.....

Wonderful! Feed Squad has your back and make siee they take care of any issues I have.

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

Have used it several times they’re really good at what they do sometimes things some work out for me but other times most of the times they do like today I got disconnected but it wasn’t his fault he did help me thank you

2-Year Geek Squad Product Replacement is an absolute necessity when needing technical or warranty support in my humble opinion with any type of software or technical devices purchased at/with Best Buy and I would advise if anyone has the means to buy an even longer protection plan ;-)