Customer Ratings & Reviews

You can never go wrong with the warranty plan. If it breaks, Best Buy Repairs, Exchanges or replaces, No questions asked!

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.

Great product, I have been using none stop and it’s been working very good!

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Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

I have not had to use the protection on the printer I purchased the service with but I used them for my laptop. The technicians are so helpful and knowledgeable. Quick return as well.

So glad we purchased Geek Squad protection. Item was replaced without issue.

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Good service. Geek squad is always helpful when needed.

I highly recommend Geek Squad Service for every thing you buy at Best Buy! They have always covered all my products.

Haven't used the services yet but its great to know i have printer replacement protection.

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

I've used Geek Squad protection on almost 1/2 of my purchases... It has paid for itself and more - even taking into account the cost of unused coverage. Cameras get dropped, so do tablets and phones... Electronics short out or simply fail... just take it back and get a new one!

This has saved my butt on 2 occasions now. I had it for my laptop which at 3 months old, got knocked over and shattered the glass. I also used it with a 6 month old printer and was in and out the door with a brand new printer within 10 minutes. Definitely worth the $$$ spent.

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!