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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11126 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 11,126 reviews
  • Rated 5 out of 5 stars

    Must get Geek Squad service experts to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and answered our questions thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have received this. I had my appliances installed and my Mac updated , and discounts on purchase. So glad to have been offered the program and would recommend it Feels good to be supported by such experienced techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind For A Few Bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love that we don’t have to worry about cartridges anymore. Did a lot of printing on it for my wedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    length was well worth the little amount I paid to cover the printer for an extended period of time. I dont usually get extended warr's, but I will for printers from on, cuz they seem to break a lot more often than other applince type products. A great buy at Best Buy for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get any better then this.. if they can't fix it or not worth fixing you get a replacement. Plus reasonable priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my printer. It was very reasonable and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cares about you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad installed all my appliances

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t tried yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but when I do I will come back and let you know how well it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection is always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for all items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy with printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

    I would recommend this to a friend