Customer Ratings & Reviews

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

Protection plans are worthwhile. I buy one with each computer, printer, and appliance. There have been some instances when they were used. Once it covered a replacement printer.

the replacement program is great! i was able to get a full refund from the purchase of my printer on a gift card and apply the credit to something else which is easy since best buy offers a lot.

I usually pick up the product replacement when I buy a product on the more expensive side as an insurance against damage. I have not had any bad experiences when it comes to replacing a damaged device.

haven't had to use it but for the money its well worth it if I ever need it

always recommend purchasing the geek squad product replacement! this really comes in handy!

Never had an issue, love this and i would recommend to a friend.

Hassle free extended warranty that gives you peace of mind that your purchase is protected.

Im happy that I purchased this protection plan. I got a refurbished printer, so I was nervous about that, but knowing that its protected and supported made me feel comfortable buying this.

To date, I have had no problem with the monitor except that the tab over the CD cover came apart months ago, which gives me a problem when I try to download music. I should bring it back.

Hope i dont have to use this, but its a small price to pay if something does happen.

I have not used the sqard yet however I am quite sure that they can get it done whatever it is.

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

geek squad is superr necessery. it is suoer necessery. i love it. geek sqad is essential. i love it. they are super useful and helpful .i love this geeksquad superr helpful and it is super necessery.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

Geek Squad is fantastic and has been available for everything I've needed in the last year or so. The subscription is definitely worth it in case you need a product replacement in a hurry.

I have used this service before for tablets that my kids kept breaking.

We can do a lot of “fixes” at home. Having Geek Squad is my back-up pain reliever when my knowledge or available “fix it” time is not enough to resolve an issue. Best deal for the cost!

We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear