Customer Ratings & Reviews

Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!

Geek squad is amazing! Definitely recommend to everyone

Highly recommend GSP! It’s always worth it. I get it for all my electronics

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

This was the perfect compliment of peace of mind to my purchase. Agents were always ready to answer any question I had at the moment's notice

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

I hate to say but this is not the best printer. Most of the time my printer falls off line and disconnect, I can’t just click scan and scan to my printer. I have to only use the app and that’s very inconvenient. My other Hp allowed me to scan to email but this one doesn’t. So if I could I would not get again.

Happy I've HD ad extended warranty on hp all in one printers. This is my 4th replacement with the warranty. Paper jams alot.uses slot of ink for cleaning and maintenance.loses wifi signals lo s alot also

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.

Good services and products recommend and good all personal good service

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

They mounted my big sceen tv. Helped me install apps