Customer Ratings & Reviews

It is well worth the money to have a professional team a phone call away when I am having problems with my computer. From past experience I well pleased with my service I have received.

I always get the product replacement for any items I buy. Best Buy will always honor it. Even if I feel I don't need it, I get it anyway. It is a very reasonable price and sometimes well needed. Good to invest in when you buy something.

Good KB, easy to use macros. Software looks for current games and sets up (some) color schemes. Currently playing Battlefield 1. when im in Gas, KB turns green, in fire, turns Red. Only the usable keys are lit while playing. Great KB response.

Reliable professional service. A plus quality well worth the price

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

Always worth the extra money upfront. You never know when something is going to go wrong. Best Buy makes it easy to just swap your item out or get a store credit towards a replacement.

I get the replacement warranties for everything for my kids. My son has worn out many things before the end of the warranty. We take it in n they swap it out, very simple and they never give us a hard time. Definitely worth buying the warrenties.

Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!

Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

So far so good. This is my first printer. No complaints.

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

I love this about Geek Squad services, with no questions asked and are helpful as can be to the customer. Just hope that the item has some type of stocking or you can get a refund.

They do exactly what they say they will do. But when they say replace, they really mean give you the money back, because when the stuff breaks down, they usually don't have the same product to replace it. So the geek squad is really a rental cost

I like Geek Squard I here they have to go 4 year college in computer teach college this great they help fix all computer program and can fix tv pc and other elercvtrine items

Geek Squad did an excellent job on updating my home office color printer. He knows all the right things to make it work right without any issues. I highly recommend him and his team.

I purchased the two year replacement/repair plan in case I had to ever use it. I have always purchased all my TVs from Best Buy and all have lasted for 8+ years!!!

Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

I now purchase all my appliances and computers and accessories at Best Buy. The Geek Squad had to practically rebuild my laptop - no cost- and made a visit to the house to work on the refrigerator post hurricane. So easy to work with them