Customer Ratings & Reviews

The product was delivered intact and as stated. I have has the machine for 6 months and it has hot missed a beat. Could not be more satisfied.

I almost always buy the warranties. With so many products being made outside of the US, they break more often in my experience. So the 4-Year Geek Squad Product Replacement is worth the peace of mind. The Geek squd is good about repairing of replacing defective products. Their service is efficient, professional and punctual.

Ease of mind at its best. Verry helpful. And with your digital reciept, very fast help

I purchase Geek Squad on most of my purchases from Best Buy. There are a few times I was glad I did. I needed it. Best Buy is true to their word on honoring Geek Squad. I've had to get replacements on some items I purchased, and Best Buy Geek Squad had me covered with no additional out-of-pocket payments required.

I’ve never had a toner printer so I don’t know all that could go wrong. I got this warranty just in case. I’ve asked for help in the past and they were very helpful and I didn’t have warranty or anything.

Awesome service great product great service I would buy again and again

Nice to have this just in case. Good to know you can take it to them and they will do their best to fix it - if not it will be replaced.

No hasle submitting a claim and quick response and resolution

My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

[Employee of bestbuy] I've always had good results with my GSP. Only seem to use 15-25% of the time, but when I need something repaired or replaced they stand behind them. (per terms) NOTE that calling in for claim can take some time on the phone however, to get claim set up and resolution.

I have had 2 products either replaced or repaired by Geek Squad. The service is excellent. They listen carefully to your issue and find a suitable solution. I will never go anywhere else.

Good to know I have protection although I have not needed to use

This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

Best protection ever........... ..................

geek squad has served me well in the past and continue to be helpful

I am happy with the value this protection plan offers and that it’s an affordable price to feel secure with my purchase for the next several years

The Geeks are the Geeks. They are a team of well needed knowledge. I don't need them often, but when I do, I am never disappointed.

I have only had to use the tech support service twice so far and both times, I received prompt, professional assistance.

The customer service rep Dani at the Lancaster, PA store was extremely helpful. I had a warranty on my old printer and was able to get new for no charge. She helped me through all the steps I needed to take. I did purchase a warranty for the new printer.

The agents are really helpful. They took care of me fast and easy. The service was fast and helped me when i needed it the most.