Customer Ratings & Reviews

I've been using Geek Squad's services for years and I can say that it was one of the best decisions I've ever made in my life. The guys are competent, fast and honest and I never had the slightest dissatisfaction with them. I'm already a senior citizen and will be using Geek Squad for a long time to come I hope. Keep up the good work guys! Sergio Mello

gfood to have , saved me a lot of money on having to by another printer . just took my old one in and they gave me another one free of charge due to the extended waranty

Have been purchasing computers, printers, and appliances from Best Buy since we moved to AZ in 2013. The Geek Squad program has been so helpful, and the return policy has really come in handy. Have not found anything else like it.

I have used Geek Squad in the past and always appreciated their service and with this 4 year package I know I can use them in the future.

Sooooo user friendly. I set it up in minutes and connect to multiple devices.

Ease my mind and have coverage for years to come. Somethings just break because a malfuncation, well im covered for the next 4 years! Get it, protect it and forget it!

Haven’t had to use it yet, but nice to know it’s there.

The GSP replacement plan is second to none. You walk in, explain the issue, they check it out. Can't fix it? Boom, you get a replacement! Easy peasy, lemon squeezy.

Good thing to have on those expensive purchases as we all know they will go kaput just as the warranty is up.

Best Buy stands by their warranty program and will actually replace your appliance or device with no problems. I hope that never changes!

great working with them . did everything they promised

Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

Love the peace of mind with Geek Squad on my side.

What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

Warranties are a must have for any products of any kind especially electronics. I’ve always paid for extended warranties on any electronic and appliance items as I’ve had some problems with a couple of tech gadgets and the warranty resolved. Highly recommend getting this for your product.

I love that when i went to pickup my printer they answered all my questions and informed me of any and all services available to me with my product.

Great bunch of people. Very polite, and very knowledgeable.

The Geek Squad Product Replacement plan has literally saved my business from shutting down. With out it I would not have been able to replace my printer and keep moving forward.

I’ve had Geek Squad for years on all that I buy, they are awesome!! They follow through, thanks!!

I haven't needed it yet, but Its good to have around.