Customer Ratings & Reviews

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

I don't have much to say at this point in time because I haven't had to use it,

I have not needed to use this but so glad I got in times of need. The assurance I have due to this service puts my husband and I at ease.

Very easy to used ! I definitely recommend and the price is a must !

The geek squad are knowledgeable in the products they serve.

The best value for the best protection. Top knowledgeable staff.

Very helpful. An excellent staff. Understood the problem and it was such an easy fix.

I NEVER get anything from Best Buy without the Geek Squad warranty. We've used them several times, and 3 times they have replaced TVs that couldn't be fixed or had been fixed too many times. Tip: get some scotch tape and tape the receipt to the back of the TV. That way you won't lose it.

i always get protection plans to cover my products. It makes me feel at ease to know I have the back up. Geek Squad always comes through

So far, I really like this printer. I replaced my HPs with Epson Work Force Pro - WF 3820. The ink cartridge price seems slightly better. Most of all, the fast-printing capability on this lesser expensive printer is phenomenal, and the Duplex (2-sided) printing works great.

Hard to say goodbye to our over 5 year old printer that was a great printer but, due to a hurricane dropping a tree in our home and us unable to get to the copy machine, the inkjet printer sat for months and the ink dried up in it. This had me considering a laser printer so, I bit the bullet and got one. Now, for 4 years, I'm worry free. I know I'm protected if this copy/printer has any issues. I've had electronics go out on me within only a few weeks, months and a year. The only time I didn't get a protection plan was for the one a couple of weeks. I even threw the receipt away! Lesson learned!

Got this as a peace of mind. Haven't used them yet because there hasn't been any problems with the product I bought, but I know I'm in good hands.

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

My two year old printer broke and because I had this insurance I was able to pick up a new unit for free! Definitely ended up being a good decision for me!

The agents delivered and installed my fridge. Very smooth and quick installation!

I must have on any new device that you spend decent money on.. This warranty came in handy on the printer that was replaced because it broke and was out of manufacturer warranty.

The customer service in Menifee are VERY knowledgeable!

For the price for a four year replacement option plus any questions and help needed along the way on the printer I bought then based on prior printer feel it was an easy decision as I’ve yet to have a printer last four years without issues and replacing it.

They are quick to always assist me with any issue I am having with my computers, its a great service to join

The sales rep made an excellent choice for us!!!!!!