Customer Ratings & Reviews

They offered me protection service for my products, which is important for the customer to know that they can count on additional protection for their products

While I haven't had to use this latest product replacement agreement I have in the past. This is probably the easiest and most useful extended coverage you can buy for any electronic device. It's worth the money so don't forget to add it to your purchase.

Purchased this for grandson’s kindel. Had to use it as he broke it on vacation. Had to have a slight debate at the time of replacement, as I had purchased the original on sale and it wasn’t on sale at the time. After a few minutes they finally replaced the product. No hard feelings.

Hopefully, I won’t have to use this, but if something goes wrong, I feel good about this back up service.

I haven't had to use my geek squad protection plan yet, I had geek before and they help out a lot.

The geeks helped me mount my tv and set everything up. They informed me on how to connect the tv apps through my phone and how it has interesting features! They were very friendly and helpful I would recommend you ask them for assistance if your not very knowledgeable about electronics.

The associate who worked with me was knowledgeable and helpful in finding what I wanted.

No one ever wants to deal with warranty coverages but the squad were the most helpful I have ever had to deal with. The only negative I ran into was given the size of my T.V they did not offer to set up they just dropped off. If you are getting a large item that you can not do yourself it will be up to you to ask about help.

I like this service because if your product cannot be repaired by the technicians you can get a replacemet

Why wouldn’t you get this? Best Buy stands behind their service. Beats just about any other retailer in that regard. Especially if you’re buying something with questionable reliability? Save the hassle down the road, and just invest up front in some good coverage.

Fortunately, we have not had to use the geek squad service on our new HP printer. It's good to know we have it, just in case.

I absolutely love Best Buy. Thier Staff, Customer Service and products always keep me coming back. The Geek Squad is the best !!!

Had an issue with one of the channels of my amplifier form my subwoofer, was able to get it exchanged out in the store the same day. Definitely worth it. I know Logitech would have taken care of me too but it would have taken time. I'll definitely pay the little extra to save the time and effort (especially the waiting and shipping). Thanks best buy

No one should be without these!! I know they say not to buy extended warranties etc.. but these plans are definitely worth the expenditure, especially as they cover accidents- and when you have two children---- I have the plans on items both large and small!! Would certainly recommend.

Love the Geek Squad replacement protection have had to use it they were great and processed it quickly left with a new printer the same day!

Geek squad is the best coverage around. They have always been able to fix or replace any item that has been covered.

I always purchase the Geek Squad product replacement for any purchases over a couple hundred dollars. It's a good investment as it is a fraction of the product price, and it more than pays for itself whenever I've needed to have something repaired or replaced.

I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

GSP Woot. I purchase this for my Logitech H800 Wireless headphones. I use these daily and as such. I purchased GSP to protect my investment. As much as I use these, I expect them to fail. Only time will tell, however, Logitech are reliable and high quality.

Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.