Customer Ratings & Reviews

This was not my first choice but when I arrived at the store, it was on sale, for $100 off and I was in a hurry, so I bought this one...What a great decision it turned out to be! I am very happy with the machine and not one problem with it, I easy to set up as a wireless network printer, and a great set of features.

This think I ever did for my family When there is a problem the Geek squad will walk you thru anything or appear at your door. They are Best Buy angels.

This is my 2nd one I buy, I loved it the first time and needed a 2nd one so I decided to get the one I knew was not gonna let me down …

Protection plans are always a Bonus. I would never purchase a higher priced item without receiving a protection plan.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

The one time I had to use this, I'm happy to say my product was replaced right off—so it works as it says on the tin!

Havent had to use for this product, but have always purchased. Easy to use and money or replacement comes fast.

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.

Geek Squad warranty protection at the best warranty protection on planet Earth. He walking to the store for product as an issue they fix it or replace it right there. If you're buying something from the store and they offer this plan you should buy it. I saved me so much money over the past years

This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

This isca great insurance to have especially when it comes to kitchen and office appliances

The squad mounted my 75 inch Samsung, hid the cables, showed me how to move or swivel the tv set up the soundbar, bass and satellite . They went thru a tutorial so I was ready to watch tv. The tv looks suspended on the wall and sound is like a theater

The Greek team does excellent service .i will truly recommend them to get any service done.

I have bought these Product Replacements a few times from Best Buy, and really only had to use it one time, when a video camera broke. It was so easy at Best Buy to get a new camera. And, I was allowed to get a different model. Thank you, Best Buy!

You can't go wrong with the Geek Squad product replacement plan, every single electronic we buy for home and office we add the plan and we have a piece of mind that if something goes wrong, BEST BUY will fix the issue on the spot. NO THIRD PARTY involved LIKE WITH THE COMPETITORS.

When I bought my Zagg Rugged keyboard for my iPad I purchased the Geek Squad 2-year replacement policy since I had problems with Zagg hinge in the past. Sure enough, after about 18 months my hinge was very loose. Took it into Best Buy and with no questions they replaced it with a new one.

We are trying to use them now so our fingers are crossed.

It was a good purchase and I would recommend it to anyone

Peace of mind. No worries. Must have with expensive purchase. Highly recommended