Customer Ratings & Reviews

Great purchase. There is a 4-year Geek Squad Product Replacement guarantee.

Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

I like to buy most of my tech from Best Buy because they're convenient when it comes to protection and replacement. I happened to buy a Canon PIXMA printer, and it started having problems so I just replaced it.

Warranties are so helpful and reliant. I suggest to always buy product warranty for anything bought at best buy. Their feel squad is very good at working with customers especially in technical complications.

Why would you buy anything from Best Buy and not put a warranty on it? Don't be a fool, Best buy has one of if not the best warranty on items I have ever seen! I don't leave the store with any purchase with out that bad boy. Things happens, and I like to be covered if they do!

I brought in my defunct printer that I had only a few months. The good news was that the price had gone down on it and I was given a better printer and a credit for the price drop. It was all done in a few minutes.

Purchased this to protect the new printer I bought to replace the last one that stopped working right after the manufacturer’s warranty expired. I didn’t buy this extra protection for that one. DOH!

Amazing price great customer service love them if you need anything repair they the one to do the job

I purchased this for a printer. After running into issues with my printer I’m indifferent about having purchased it. I ended up replacing my printer through the company’s warranty rather than geek squad because going through geek squad would have been a one time replacement and wouldnt have covered the new printer they would’ve issued me.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I always believe in peace of mind. Geek Squad is a blessing in disguise.

Very convenient. It is light weight and performs very well. Great for storing documents.

I had bought an HP officejet pro 9015 printer it was not printing right the right way so I took it back to the store and they did an exchange for me.

Pretty good so far. No issues. Hopefully will not need it.

I’m the past we’ve had good results with these services, never had any issues with it.

Tricky question...why? Because the Geek Squad personnel were EXCELLENT. The WAIT to get them scheduled was NOT. So...people 5 stars...process...2 stars.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

I've been buying from the same store in Kalispell,MT for years. They are very knowledgeable and very quick to diagnose a problem. In the event that I've had to return an item they were THE BEST! Thanks guys for all your advice and I wouldn't think of going anywhere else!

Having the Geek squad protection means so much. Never having to worry how to fix a problem because support is always there.