Customer Ratings & Reviews

I purchased this by accident but after a set of computer speakers stopped working after 3 weeks it definitely paid for itself. I would recommend on expensive everyday items that get heavy use.

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

Geek Squad is well worth the extra dollars spent. They know what they are doing.

This was some time ago, but we were very pleased overall with the purchase and the asssitance with it.

Good to have just in case something goes wrong with your product great people

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

When purchasing an appliance from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

Can’t go wrong with the Geek Squad coverage. No fuss no muss.

Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

Very helpful. A must for people with limited knowledge of computer tech.

Whenever I have had an issue with an item covered under the protection plan it is always repaired or replaced. I have never had any problem with Best Buy honoring the Geek Squad Protection Plan. The only downside is sometimes having to wait in line to be helped

Great service from Geek Squad. Would highly recommend.

This is always a good purchase. I have not had the need to use this protection plan yet, but it is a great relief to know that if anything happens to the printer, my daughter can take it to her local Best Buy and they will take care of things.

Services incredible Worth every dime I wish I didn’t have to write so much