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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11200 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 11,200 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been a HUGE help! I called and they immediately helped me, instead of putting me on hold forever like other help lines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our other printer and just before it expired the printer had a problem. BestBuy gave us a store credit for what we paid! Great! We may or may not use this one, but if we need it this is money well spent, and very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is for four years so we will await not needing to use this replacement warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use the warranty one time. It was a breeze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always rely on Geed Squad. They are efficient and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be CRAZY not to purchase it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranties on all my electronic purchases. It is well worth it. The 2-Year Geek Squad Product Replacement was not only EXTREMELY reasonable, but they will replace the item for you with a brand new one...if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Product Replacement contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Xbox Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan for my Xbox Elite Series 2 controller. Should anything happen to it, I'll receive a new controller under this protection plan. Definitely worth the price of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have been using none stop and it’s been working very good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty because my previous 2 printers only lasted about 3 years. I thought the warranty was worth in the event I need it within the next 4 years. I've used Geek Squad services for other purchases and have generally been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best printer we have bought. Also came with ink replacement service. The printer communicates with the provider a d we get new ink by mail before we completely run out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased Geek Squad protection. Item was replaced without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally always get the protection plans because if something were to happen they always replace the item because you got the protection plan for a new one so definitely get it people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad warranty because it is so easy. If you have a problem with your item simily give them your phone number and they will track your purchase and take care of you very quickly!

    I would recommend this to a friend