Customer Ratings & Reviews

Really good. Agents are helpful and always willing to help when you run into an issue! I absolutely recommend this to anyone!

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

worth the money. piece of mind, gone through 3 printers in the last 5 years, was finally smart enough to buy the warrenty

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

The fact that I can bring another computer for a free check up was reason enough to say yes! I have a couple of laptops because of my work lifestyle so this was a total hook-up for me.

If I purchase anything that is a bit expensive, I normally get a 2 year Geek Squad warranty. It has paid for itself over and over again. From 65" TVs to small wearable technology.

Good service. Good service. Good service. Good service.

Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

I’m always doing the service it’s worth the money and time

They connected all of my devices and placed it where we asked. They were courteous and professional.

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.

I am really enjoying my new printer. I love the printing volume it handles.

I love Geek Squad and the protection they bring! I can always count on geek squad to protect and or replace items that I have purchased.

Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

I had been to Pottstown best buy geek squad numerous times with my daughters computer and they were clueless. Everytime i would take her computer in they would say they had fixed it and soon as my daughter would try to do her assignments her compiter would do the exact same thing that they supposedly fixed

Best investment for the clumsy! I spilled a drink on my laptop a week in. I am so glad I had the Geek Squad available!