Customer Ratings & Reviews

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

Me personally I always purchase Geek Squad because I'm not tech savvy.

I just did the review on the TV Warranty have not used it because have not had any problems

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

Printer working flawless. Hopefully won't need the protection, but nice to know its there!

Can't beat the peace of mind you get from adding the replacement program. Has covered any product problems I've ever had.

Great! Add-On Services. Thanks! for the orientation.

Highly knowledgeable staff that listened to my needs and found the perfect item.

I buy all my electronics and appliances form BEST BUY because of the offer and ease of use of the GEEK SQUAD warranty. Easy to use and no questions asked if you have to use.

I chose to opt in on the Geek Squad Protection because for a few dollars more, I have peace of mind knowing my product will be exchanged should anything happen to it. I have used this service before and it is hassle free!

Geek Squad is good to have if you have a lot of electronics and appliances too.

Excellent service. I like their service. They provide support whenever needed. I will recommend them for anyone, especially when buying an expensive item from bestbuy

I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

I love geek squad service. They are always super helpful and easy to get in contact with when you have questions.

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

Replacement insurance can be awesome. They help when you don't have money to buy the same product twice. Best buy has usually been good to me in honoring the replacement insurance.

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I