Customer Ratings & Reviews

Have not needed assistance, but glad to know they are available.

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

Very friendly people work here Fast service and very professional

Havent used the plan yet but if there's a problem trust and believe the warranty will be tested.

Love geek squad coverage for my products. Easy to take for repair close to home.

I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

Geek squad is always there to help! They make a very frustrating experience a breeze! Far exceeds Apple Care from Apple! Great service!

Have purchased this coverage with several items purchased at Best Buy & have needed to use the coverage on some pieces of equipment. The coverage has never failed to provide a replacement

I purchased this geek squad warranty with a printer. I hope I will not use it but am glad it is offered to extend the product warranty.

I must stress please get the warranty for your items don’t risk that it breaks or malfunction and you need to buy a whole new products .

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

I was on the fence about purchasing an extended warranty. I'm glad I did, because the compressor in our new dehumidifier is making an odd noise, and the original warranty is expired.

Always on hand when I get in trouble! Got to have this kind of back-up when you are out there on your own!

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

Always get the insurance. I have used them a few times and they are great. Things get done right and if it can't get fixed I get a brand new one.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!