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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 10985 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 10,985 reviews
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree! As someone who has needed to use the protection plan for a replacement on a PC component, it helps out a lot! We're glad you had an awesome experience and hope this new one is working out better. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Saved me a hundred dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement policy saved me a hundred dollars when my printer died and needed to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been almost two years, ridiculous amount of printing (business, photos, schoolwork, invitations, etc.), and still have plenty of ink! With cartridge printers, we were paying $40-$50 a month for replacement cartridges!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rvw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was easy and fast. Love it! I will never be without Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP 8025e printer to replace and older HP printer. I took advantage of the 4-year protection plan. I have used the benefits of the protection plan on an older HP printer making the plan very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Geek squad. Easy to protect your devices. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & knowledgeable group. Highly Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cofe maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4-year replacement coverage is for my new scanner & just cost a few dollars. Bought the coverage because the scanner function didn't work on my 1-year-old printer/copier/scanner which was just out of warranty. Tech support diagnosed it as a factory malfunction of this device's scanning function, but I'd let it go 1 week too long before getting help. My fault. Won't make that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so thankful we purchased this. The manufacturer warranty ran out, and about two months later the scanner quit working. My local Best Buy told me to go get another printer off the shelf! So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I can count on in all my purchases at Best Buy is, if you have the Geek Squad protection, you are golden if something happens to your product. I have NEVER had a problem bring something back the malfunctioned. I repeat, NEVER! Best thing going if you get something electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are always nifty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to some day save me some money... probably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the insurance yet but i know Best Buy will stand by it if i ever have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Cartridge to Liquid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is Amazing!!! I transitioned from the cartridges just to try and when I tell you, I will never Go Back!! My ink has lasted the 2 years, I have printed over 1000photos... Nice purchase, no issues...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know that they will take care of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad insurance bc it's a great value and truly protects my products.

    I would recommend this to a friend