Customer Ratings & Reviews

It is terrific that the offer these affordable protection plans.

Wonderful, experience - I always buy best buy products, because the customer service anywhere else is not very good at all. if they could just change their phone center, we can actually call the store and talk to the amazing employees locally that they have. That is my only issue.

Pros: Wireless. Wired when needed, which is not very often because of the ridiculously long battery life. Lightweight, but doesn't feel like it's not grounded. Smooth but tactile surface materials. Ultra-responsive in wireless or wired. Spectrum lighting and syncs with headset and keyboard. Great button layout with ambidextrous design. Even allows for "thumb" buttons on both sides if you can manage the extra buttons. Cons: Expensive, but to be honest, it's worth the money if it lasts like I expect.

Glad I have it, and will have no worries. I always purchased this.

The geek squad is able to answer all questions And they are very knowledgeable

For 20.00 you cant go wrong. This coverage is for a newer designed can opener and I wasn’t sure it would last but wow.

Better coverage than the Best Buy Plus subscription that was for 2yrs

This is my second go-round with the Geek Squad Program. Based on my experience, I can see renewing "til the end of my days"! They're always respectful and helpful without being condescending. If they can't help me, they are more than willing to send me up the line. I appreciate all their patience and their continuing support with ALL my questions and problems. On a side note, they're always fun to talk with and actually speak good English, allowing for little to no frustration on either of our parts.

I feel comfort in knowing that I have the back up of the Geek service.

I made this TV purchased after My last Tv broke. I had it about 11 months and lost the picture. I had it fixed under the manufacture warranty. Less than a year later, I lost the picture again, and did not have any warranty on it. Cause me over $600.00 to get it fixed. Less then a year later, lost the picture again. I got a new tv with a 2 year warranty so that I will not go though this again.

The Geek Squad representatives always proved excellent service!

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

I can't stress enough how much I love their warranties I've had several items in the past that broke down during warranty and they replaced it hassle free. Definitely recommend getting it if especially the item is for yourself

They were super helpful, very knowledgeable!! A+++

I usually dont buy service plans but the price was so low it was worth the gamble. Especially since the printer failed after only a few years because a tiny plastic tab that held the ink cartridge broke and cost more to fix than to replace the printer.

They are very smart and helpful i an glad they are there to help grate service

I buy the extended warranty whenever I can. It is my experience that what can go wrong WILL. I find the value of this insurance brings me peace of mind to know I will get my dollar's worth! \ The professionalism of the Geek Squad staff, makes me rest assured that our electronics have a long life ahead of them to do all of our technology work.