Customer Ratings & Reviews

I have always purchased Bestbuy warranty plans with any and everything I purchase whether for my self or as a gift with no issues. Bestbuy really stands behind the products they sell when their warranty is purchased.

Makes it easy knowing if anything goes wrong the geek squad got your back

This was an extended warranty but I've forgotten on what! Maybe it was a printer. Depending how heavily you use a piece of equipment and how fragile they might be, I think the extended warranties Best Buy offers can definitely be a good insurance. I've had to make use of them a couple of times in the past 10 years and the staff have always made the process very easy; minimal hassle.

With the cost of repair/replacement services today, it provides peace of mind to have a contract with the Geek Squad; you can also ask them questions about your purchase if you beed help setting it up; COVID-19 quarantine has somewhat limited access to their service, since they stopped doing home visits when coronavirus restrictions started. You can still phone them for assistance.

Pros: My HP Copier-Printer-Scanner is the best I've ever had! It is super easy to setup; super easy to change ink...and super easy to use the multiple functions. Con: The power-cord does not seem to fit tight in the Copier's power socket, thus is easily unplugged. Have to make sure the power cord is pushed flat up against a wall, to keep power-cord in the Copier's power socket.

I have had the Geek Squad protection on everything I buy that you can get coverage on it is nice because if you have any problems with the item you have the Geek Squad will replace with no charge I also have computer protection which is really nice to have because you can call any time when you have computer problems and they can fix your computer with out having to take for repair at Best Buy

The replacement policy saved me a hundred dollars when my printer died and needed to be replaced.

I decided to pay for the 2-Year Geek Squad Product Replacement and one day I came with my go pro 4 camera because there was a problem with it and the Geek squad member that was helping me found out that I qualified to replace my go pro camera 4 for the newer go pro Hero 5 and that's what I did and I went home very happy with my new camera. From now on I will certainly pay for the warranty. I just recently bought a karma drone and also paid for the warranty.

I good for now thank you but I’m not interested for now

I'm a long time Best buy customer and I have been with their geek Squad program for a long time. It gives you peace of mind knowing your product would be replaced by geek Squad within a four year period.

Usually don't get extended warranties but the ones from Geek Squad have been great when needed. They have always fixed the issue with less hassle than other warranties.

Helped me with my needs, did a good job, very pleased

I purchased this for my wife's iPhone X. It came in handy literally on the last few days of expiration! Forgot I even bought it, her phone was having issues while using the navigation app (google or apple) and would overheat and freeze. Had to restart several times and when she got lost traveling for business that's when we took it in for repairs. Was able to get the phone replaced. All is well!

Haven't had to use it, but nice to know it's there

Good to know my stuff is insured. Now I can relax knowing my stuff will be covered.

Good sound quality Loud and clear comfortable an good charge holding time

Haven't had to use it yet but was worth getting for the protection

I bought the two year warranty on these headphone and to be honest it was a month short of being expired. I almost chunked them and just bought another pair. I figured I see and if they gave me any problems I would just buy the replacements. They didn't I walked in and walked out in 10 minutes with a two year newer upgraded set and all it cost me was the cost of a new 2 year extended warranty.

4 year replacement gives me great peace of mind for purchase

Returned a printer because it was not a wifi. My mistake. The return was easy and was able to track with a confirmation that it safely made back to the store. My account was swiftly reimbursed.