Customer Ratings & Reviews

Best group of people. Easy to get an appt. They do not rush you - they listen to your problem and suggest the needed fix. Very professional.

I buy this for everything! I've had to use it for just about every product. Life gets in the way sometimes, kids and sometimes it's just a malfunction with the product. The hassle free exchange is awesome!

I got a really bad paper jam that completely ruined my last printer. Luckily I got Geek Sqaud protection on it so I got a replacement printer and all I had to do is purchase the protection again. No charge for the printer!

I bought this when I got some headphones. After the kept disconnecting no matter how many firmware updates I did, Geek Squad replaced it for me. Always a great safety net!

Great value for it's price. I would recommend to everyone.

This printer was easy to set up and the cartridges that came with the printer have lasted over 3 months. This is so easy to use for scanning documents and saving as a PDF.

You never know when you will need it, no matter how well you try to take care of it. Especially a phone that you handle, how many times a day, a million times or close to it.

What can I say, accidents happen especially when you least expect it. Having a 2 year coverage is money in the bank. I got coverage for my iPhone 6 plus and it gives me peace of mind. Great coverage plan.

No issue with this purchase good deal easy process and quality

The 2-year Geek squad product replacement it is the best thing to protect customers and their purchases. I will tell everyone that they should buy it with every product purchase

After purchasing my laptop, the cost for the extended 2 year replacement plan is more than reasonable compared to the costs involved in technician repair...

I love having the geek squad protection plan. I don't have to worry because I know if my computer is acting up I can just take it in and they'll fix it.

This product never fails. I always get something better at a better price.

My son is not the thoughtful at this time in his life. Very glad that we bought the replacement warranty. He broke the head set and we took it back to Bestbuy. No issues with the return. Very much worth the purchase

This protection plan is extremely affordable for what it offers.

I just didn't want to get stuck with a problem after the manufacturer warrenty expired and the the modest cost to ease my mind is worth it. I can bring back to best buy Geek Squad and not have to deal with the manufacturer.

The Geek Squad was very helpful with any desk top computer issues I had after my purchase with Best Buy. I would highly recommend this service the team was always very helpful.

Excellent job in fast anwers fast appt. In remaint in call for appt

IF, it's a dicy thing that could go belly up quickly or easy and it hurt to buy the thing. This could keep me crying like a little girl if something stops working. Thankfully this has never happened.

When spending a great deal of money on a product you know there is always a chance of something not working the same as you originally bought it. Something breaks off. Nice knowing they will replace the item and no waiting