Customer Ratings & Reviews

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

The best printer ever! Got it straight from river oaks location. Houston tx

The guy who sold the printer was helpful and had amazing tips

I love that Best Buy has the Geek Squad product replacement for the simple fact I am in college and can't afford the extra surprise cost if you need something repaired. They help you with what ever you need help with.

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

These guys are always there to help. They are fast and friendly and will get you taken care of. It is worth the extra money just to have the peace of mind knowing that if anything happens they will take care of it.

Bought a printer for my college student to put in his apartment, where something could more easily happen to it than in my own (adult) home. For $20, I have peace of mind for 2 years. Worth the price.

Warranty covers most things that can happened to a product. I highly recommend getting the Bestbuy warranty just so you're prepared for the worst. I rather have it and not need it than not have it and need it.

I like have the Geek Squad protection. Because, I can be completely irresponsible and not take ownership for my actions with anything I buy. And they will replace it for me. not that I would ever do that.

good product, easy to use, cost is good, durable and worked fine.

Anytime I have a problem with any of my purchases, I have the best insurance.

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

I took a old computer to The Geek Squad and have them check the system and put it all on a SD card and they removed the hard drive gave it back to me and kept the rest of the old computer it was awesome well worth the Geek Squad

Geek squad product is always a good investment as the quality of so many electronic devices is so poor these days.

Something you buy but hope you never have to use. Might update this if something goes wrong, (or right) when actually using it.

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

Very knowledgeable. Quick to get things done. Very accessible. Convenient that it’s located inside Best Buy. Usually purchase all warranty when offered.