Customer Ratings & Reviews

I have not needed it yet.but im sur wuth it bring best buy it will be great

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

I never have to worry about purchase breaking. This plan will take care of it.

It is very helpful to have. When I have had an issue they are easy to get in contact with.

Although I have not had the need to use the Geek Squad services yet fir this product, I have utilized this option in the past which has saved me quite a bit of money instead of fully replacing an item.

I highly recommend purchasing the extended warranty through Best Buy. Especially on a printer! I’ve only had to use their warranty a couple of times in life, and both instances worked out quite well!

The agents mounted my TV and connected it to all the outlets.

I will not buy any other product without Geek Squad protection! I did one time and had to deal directly with the manufacturer and that was exceptionally painful. I can call geek squad and they get things done!

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I have purchased several different time line plans with Best Buy (depending on the item and the replacement cost) and they have replaced and repaired several items on these plan without question. Thank you!!!

I haven't needed to use this yet, but geek squad has been helpful in the past.

When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

I bought this thinking I would never it My printer quit working and it was replaced free of charge

It’s always good to have some extra protection especially if you are paying over $600 for a small action camera. Just gives me peace of mind I can film and if anything happens I can get a replacement.

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.