Customer Ratings & Reviews

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

Having a geek squad is having a peace of mind knowing that your products are always covered! HP envy 5055 wireless printer is working great so far, but if it were to fail I’m covered thanks to Geek Squad

Must get Geek Squad service. Things may break but if they do Murphys law says it will at the worst time and having experts to help is mandatory

5 lousy bucks for a 2 year no questions asked replacement policy? Sign me up!! All I have to do is show I didn't abuse it by dropping it and busting it open, or by spilling coffee or soda or water all over it. Fantastic price and policy, thanks BB!

The item i bought this for was faulty. I did not notice till the return period passed. Thanks to this, my issue was resolved pretty quickly.

great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

Very helpful. A must for people with limited knowledge of computer tech.

This production is well worth the cost. I purchased a high-DSL total was over $2500, 00. Carried it to my local store because they were unable to repair it they replaced it to my surprise. I would recommend this protection for all high-end purchases.

They are Fantastic ! I Will Always Get Them on all of my devices because they have honored each and everyone of my products

Thank you! As a consumer it is so important to have an insurance like this because it will help you in times of emergency

I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.

I was not going to spend the $10, but i saved so much money on the printer,i figured why not. Plus, the fact, it would cost more to ship within the 1st year back to HP with the 1 year I have with them. it is easier to bring it back to best buy, should i have any issues.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I’ve got the best squad on my back - the Geek Squad! I always purchase their protection plans for peace of mind; if my product’s over $100, I’m buying it! I don’t always have problems, but when I do they make the process very simple and hassle-free!

Services incredible Worth every dime I wish I didn’t have to write so much

Haven't had to use it yet, but the piece of mind you get knowing you are covered should something happen is nice. I always like to cover big purchases just in case something unexpected and costly happens

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

Haven't had to use it yet, but it's peace of mind knowing it's there.