Customer Ratings & Reviews

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

I consider $20 for a 2 year full protection plan for a printer to be a great deal. I don't usually buy the protection plans, but this just seemed like it would be worth the money since unfortunately printers can sometimes have problems and are difficult/impossible to fix.

iF YOU NEED SOME THING FIX GIVE THEM A CALL AND THEY GET YOU RIGHT!!

Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

I didn't use yet. But I heard nothing but great things about them. I love it. Overall service.

Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

I get the protection plan for different types of items. It give me a sense of security for "large ticket items". I also find it useful for items that I know that my kids are "hard" on (.e.g USB headset). I have found that getting items replaced has been hassle-free.

I always get this when I purchase an electronic from best buy I've only ever had one problem with something and when I did I wss was able to get the upgraded version of the product and still have enough money from the warranty to gut another warranty on the new one

Value priced. Hope I never need to use it. Comforting to know that the guarantee takes the anxiety out of looking for a replacement.

The Geek Squad Service prices are great, and the ease of use is outstanding.

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

It's hard to put a price on peace of mind, but I suppose a 4 year warranty gets pretty close.

Great customer service. They are always willing to help out. Very professional

I trust Geek Squad. I made a mistake when I bought my laptop. I did not purchase Geek Squad protection at time of purchase so I had to pay extra. From now on time of purchase is when I will get Geek Squad. They did a bang up job fixing my computer problem.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

If you add this to your item and anything (other than it being in two pieces) happens to it, they will give you a credit of how much you paid and you can get whatever else you want with it!

I did not use for now, I hope this was a good idea if I need it