Customer Ratings & Reviews

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

It's a great printer/scanner/faxer/emailer. So many options on this printer it's so helpful for school and work so i am very grateful for geeksquad if anything ever does happen.

Every time the agents/technician went to my house they been gentles and professional. They always answered to my doubts and search for a solution to the problem. I really recommends Puerto Rico’s Agents Teams.

Geek Squad has been a HUGE help! I called and they immediately helped me, instead of putting me on hold forever like other help lines!

I purchased a printer and she was extremely patient and courteous. Far superior than that of waiting on hold with HP for 45 min. Young lady was happy and helpful. i am truly grateful for the immediate help and explanations. I rate her a true +10

Bought a new computer as a gift for my dad's 85th Birthday. Was a big upgrade from the older Dell he had for the last 7 years. Know he can surf the internet faster and loves the Windows 10 - he was thrilled!!

The agents are there and always willing to help and solve the problem. I would highly recommend this product to all. It has paid for itself with the help and assistance I receive. Thank you Geek Squad

Good stuff i recommend it if using something a lot

The Geek Squad service is at Best Buy is one of the best services that they offer. They employees seem to be knowledgeable about all brands of computers and provide quality work.

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

A cheap remedy for peace since you just never know, even with a stellar product.

Bought the protection plan on my printer hopefully I never need to use it

Bought for wife’s laptop. Had to replace mother board which was fully covered. Great investment on the more expensive electronics or devices you purchase.

BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

Warranty is good and service for geek squad is gread

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.