Customer Ratings & Reviews

Honestly the 2 Year geek Squad product replacement is a great idea they’re very helpful would definitely recommend it to everyone who wants a protection plan on anything you buy!

Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

No complaints. We have not had to use our Geek Squad benefits yet.

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

Haven't needed to use it yet. It came as an add on with the product so I took advantage of it.

Printers, just like any electronic equipment, has failures. Pay the extra few dollars and be assured that for 2 years it can be repaired or replaced because without it, you will pay much more!

Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

I am happy warranty came handy when I had to replace my iPad case before it expired. The cost is minimal and highly recommended.

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

have not had to use this yet, but past experience has been excellent

I purchased a router and had nothing but trouble with it. Returned it twice and finally just gave it back. If it wasn't for this I would lost my mind!!

Haven't used it on the printer yet but I have used the geek squad plans on my tvs and CPU in the past. Best Buy is by far the best with their warranty program and I love their service

I was very glad to know that my Geek Squad coverage covered/replaced hard drive/fridge repar/computor repair......I will get this coverage every time !

I live in the hills so their ability to fix my computer at home from their store is wonderful. They are patient with my non-knowledge of computers.

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

I bought this two years Geek squad service on my purchase and I am very satisfied from it. They will look at your product and if anything wrong with it, they will happily replaced it for you.

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

We have had geek squad on our laptop, and have had some issue with the laptop. GEEK Squad has help us out with the repairs in a timely manner. Our laptop work very well after the repairs were made.

This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.