Customer Ratings & Reviews

Great gift and an excellent product. Wonderful for multiple uses.

haven't had to use it but for the money its well worth it if I ever need it

I'm a big fan of protecting my investments. Most of the time the little I pay for a protection plan isn't needed but the few times I have needed it, I was thankful I bought it.

At less than $5 i couldn't pass on the extra coverage. After getting burned on my astros around the 1 year mark, I didn't want to be headphone-less once more. Being able to swap them out in store for a new pair is beyond convenient!

Have not used it thankfully, but at least i know i still have it in case it breaks down

The Geek Squad are very helpful and they know their business. Have used them many times.

I have not had to use the replacement plan at all(YET) but i have had BB's Replacement plans before and they have always been great. Geek Squad themselves are extremely knowledgable.

Purchasing a warranty along with a printer is definitely a good decision. I have learned, printers often have issues. Thankfully, redeeming the warranty for my printer was easy and quick. Without a doubt, worth the investment!

I buy replacement on all my electronic purchases, and if you ever have to use it, they are very good about replacing or repairing with no fuss. Worth every penny just for piece of mind.

When my HP desktop died and could not be fixed, I bought another HP desktop and was helped getting it online and showing all the files I need. I don't know what I would do without the Geek Squad.

took my computer in to get it looked at by the geek squad, customer service was excellent. I told the guy what my computer was doing and he knew instantly what the problem was. bought the part computer ready within an hour. Thanks Geek Squad

This service is one of the best things you can do to protect your wallet and your new purchase. If it breaks they fix it. If parts are no longer available then it is replaced with anew model.

While printers I've purchased in the past have been great workhorses, every once in a while a machine will break down. Best Buy's Geek Squad policy is well worth the money. Buy some piece of mind. Go with the Geek Squad Replacement policy!

I'd no sooner drive without insurance! This is coverage get's used!

A must to have! Membership covers everything and they help all hours. Plus if you have not pickup an item for more that 1 to 3 months they will cover you as well as help you download the software on the internet.

The service was a problem at first. They sent a third party contractor to do the work. They ended up breaking my new 55 inch tv. Geek squad was great and made everything good.

The Geek Squad located in Vernon Hills is the best of the best . I mistakenly took my computer to another GS in Chicago and ran to Vernon Hills the next day with two issues instead of the one that was not fixed. Go Vernon Hills Geek Squad

The Geek squad team are some and very knowledgeable guys

this warranty replacement is a great idea and it's worth the money

I know that I have the Geek Squad available when needed and that is a comfort for me. I know that my remote is also covered so if something happens to it, I can call for help.