Customer Ratings & Reviews

Hopefully I won’t need it but definitely purchased it just in case!

Geek squad is the way to go! Put your mind at ease for claims, tech support, and warranty help!

Its good but my away blinking light's and sometimes it does not detect my cat away goes to the red light blinking, its ok but I have to get my hands dirty!

We love this group th hve heled us several times thank you all

Best buy plan is really excellent you can be guaranteed you product is going to get taken care of!!! Your on the 1 of the great plans.I never had a problem with this plain. Your going to get the best services for your money.

Good to have protection plan like this for the future news

I have dealt with geek squad in a previous order and I can say they do not disappoint very helpful did everything possible to have my problem resolved!! Recommend !!

Great service with using geek squad protection they always work well

Don't think about it just get it. Especially for more expensive hard to replace purchases because when something happens they will fix or replace it. You insure your house and car so why not this, especially as a one time cost. I do wish they would find a way to reward the customers who don't need to use the plan like letting them use the cost in the form of a reward after it expires toward an upgrade or other item.

Just what I needed. I have been looking for this and its wonderful.

I love having them when needed. Always so helpful with every issue and efficient.

It really is reasonable fair. I wanted to try the new Arlo Solar Charging Panels and just knew with them being a new product maybe all the kinks weren’t quite perfect. One of the panels went out within a few months (they were $90 each), and the geek squad protection was $12. Took the old panel in, and they went right to the shelf in the main store and grabbed a new solar panel and handed it to me. Just a smart investment of on some of your bigger expenses.

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

Why take a risk, you can't beat a four year warranty on something as expensive as this ring stick up camera because you never know it’s gonna happen and they cover pretty much everything in the four years so Joe just replace it for a new one if something ever happens it’s worth it then buying a brand new one spending the money all over again.

Great information always polite and solves my issues. I am a very busy person and they act wuickly

Geek Squad is amazing! They have well trained staff in technology to help with your tech devices and repairs. They are very friendly. Thank you to the Geek Squad

They fixed what I needed to get fixed. Tjey aslo contacted me when my item was fix. They explain everything you need to know.

The best non questionable extended warranty ever, anything happens to your purchase towards this warranty, this will cover it with no hesitation at all, you can upgrade even if a couple years had passed, they honor the value of what you pay towards the purchase of this awesome service.

No complaints here. I would recommend this for all items you purchase.

2nd Blink doorbell. the current blink doorbell delivered on 06/20/2024 and quit working . No idea why? doubt i'll ever buy Blink again. Luckily i bought replacement plan to get a new one.