Customer Ratings & Reviews

Id rather have the coverage then not have it. Safe then sorry

Its a good product. Cant complain. Glad its available

I had an issue with some security cameras I purchased. I took them in to Bestbuy and I had purchased the additional Geek Squad protection plan. The associate at the return desk immediately got the replacement process started. Offered me a full store credit to go and get replacement products, upgrade, or whatever. The process was painless and for someone who usually turns down the protection plan...I was extremely grateful I had it. Unless the process changes and I get hassled at some point I have continued to buy it. I highly recommend the protection plan and it's worth the peace of mind.

Love the warranties with Best Buy! You can exchange the products if they are damaged or you can turn the product in and use the warranty to buy a different product free of cost. I love this option.

Peace of mind my daughters tablet is starting to get loose at the charging port i will see if they can fix it dosent charge unless placed a certin way, i will update and see what they say about this.

We bought a desktop computer and in less than 10 months it stopped working. In about two weeks we were notified that we can get a replacement for the old computer.

Omg the agents are so great with tech and I’m not kidding. Why be stressed when you can easily get the best support out there

Geek squad services arw always great and they help with our needs.

You most need one! Anything could happen and you will be prepared

They helped me set up my computer and got everything going very quickly

Best Buy has the best employees to help there customers for either replacing and item or returning one. They will make sure the customer is really happy when they leave there store. When the employees are working with the customers they also like to help them with a new item if that is there choice or make a suggestion on some new items that just came in that they might want to check out and see if that is something that they might be interested in .

Good purchase for any future repairs replacement. Geek squad tech support is good.

Excellent service depending on item purchased. Usually they return and refund or exchange. If return and refund, you loose protection price or sometimes prorated depending on the customer service. And most of the time, they are not going to fix broken item and that is horrible. If item is not available for exchange, you just get the return and loose the item. I would recommend the protection plan for the expensive items only.

Bought a product replacement which means if it breaks I get a new one for free great deal

If you don’t purchase the GSP when offers you are missing out

Buy this. Always always do it. Worth it and you’ll be happy.

Always appreciate the extra warranty on my electronics and Best Buy has never let me down when using this service.

Excellent product, my wife is very impressed with this product.

I love my bird buddy! It takes great pictures and easy to use the app.

Greek squad service is great to have in any item especially on electronics that could go down with a virus.