Customer Ratings & Reviews

Best choice !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It was incredibly easy to set up. I loved it; it was simple and aesthetically pleasing.

Yet to unbox. The previous reviews are good hence I purchased.

Protection through Geek Squad is great! Highly recommend!

Great help if l have a problem with my item or talking about my warranty

I will comment WHEN I need this! Hopefully works fine for several years!

Great piece of mind getting the geek squad extra protection plan

I always make sure I get the protection plan for any electronics

Great add on with purchase when we order appliances for the house

Having a simple and automatic warranty on any product you buy is extremely helpful, especially if the store you buy it from provides services to help troubleshoot or repair products. I've taken my laptops up there and had no issues with getting the right information I needed regarding what to do next.

It's always nice to have piece of mind with your electronics and appliances

A good value and piece of mind when it comes to buying expensive electronics

I didn’t like the first cameras I got. Went back buy something else and the girl that helped was great. Told her I didn’t like them they were junk and fortunately I was within the 60 days to replace and get money back . So I replaced. Haven’t really used the geek squad service it self

The Geek squad installers were just awesome. The nature I was happy with everything before they left they cleaned up in a mess that they made which was none in the first place they wore their little booties when they came into my home. About 2 or 3 days after they installed the cameras I of course decided I think I want one moved, I went into the Best buy location on brookpark spoke with the manager they scheduled someone to come out the next week and it was done at no charge I am very grateful and happy with the service.

Haven't used yet but I like having the security of having it available for use.

You've got to have the Geek Squad service to keep your mental health from worry!

Agents transferred my apps from my old computer and showed me how to use the new windows 11

I’ve written this as a review before, whenever I buy a big ticket item. I’ve only had to use it once - to replace a malfunctioning Osmo gimbal a year or 18 months after initial purchase. There were no questions asked, just a “we’ll take care of it” and I received, not only a new Osmo, but an upgrade, because it was the latest model. Definitely worth it!

Great services but I don’t like I have to pay a deductible to send over a product to the manufacturer

For new HP printer. No worries if printer needs to be fixed.