Customer Ratings & Reviews

Great Camera Quality & Easy Setup, But No 24/7 Video Playback I’ve been a longtime Nest/Google camera user, and overall, these cameras have high-quality video, are easy to setup, and a user-friendly experience. The Google Home integration is seamless, the cameras are easy to position, and the battery lasts for months on a single charge. That said, they are impacted by cold weather, so keep that in mind if you live in colder climates. However, removing 24/7 video playback for battery-operated cameras is a huge disappointment. One of the main reasons I invested in Nest’s higher-end models was for continuous video history, not just event-based clips. As a paying customer, I expect full access to the footage for the days I subscribe to, just like older Nest products allowed. This feels like a step backward in functionality and significantly reduces their value. If Google brought back 24/7 video history, these would be near-perfect cameras. Until then, I can’t fully recommend them for those who need constant video coverage. If you’re experiencing the same frustration because of the loss of 24/7 video playback, please leave a review and contact Google directly. There’s strength in numbers, and if enough of us speak up, the developers may restore this critical feature!

Excellent service. Have used it a couple of times. No questions and fast service.

I’m clumsy as ever and have a teething 9 month old who tries to eat my watch like it’s a piece of food

Come in handy. Life saver considering I live in Florida and we have lightning and power surges quite often.

Must get with any purchase , love it and easy to warranty any item.

Tablet broke and they replaced/repaired quickly. Definitely recommend

Agent was knowledgeable and fixed my problem within an hour.

My grandsons both love this and got a second one ao now they dont have to share. This keeps them active bonus as well instead sitting in chair playing game LOVE LOVE IT. Any parent should get one to keep kids out from in front of tv. P.s. ADULTS LOVE IT TO LOL

Learned that purchasing a warranty is a good investment because technology can fail prematurely.

I would suggest to anyone who is shopping in Best Buy, to purchase this coverage. I have had to put in a claim 2x, for different products, and Best Buy replaced with no issues. I have purchased this coverage at least 10x with 10 different products...Would recommend 100%..

Geek squad never fails. If I ever buy anything from Best Buy I always add the protection service. I’ve had to use them a few times and they always get things fixed or replaced fast. I never have problems dealing with them. I’m sure your products you never know, perfection 100% of the time on anything we buy is impossible. That’s why erasers were put on pencils.

Small but efficient. Love that it has unlimited recording

Have yet to use but still great to have in case it needs to be used. So far I’ve only had to return one thing and they took care of it because they didn’t have a replacement so I was able to get a refund instead.

I love it. It was easy to set up and looks great!

I didn't even know I had this service but I'll take it. Must've purchased it and forgotten about it due to the low price. Hopefully I won't have to use it but I'm glad that I have it.

The process was easy and pretty straight forward. The sales person explained the process very well They ordered my replacement and it was hassle free

Great service and kept me updated on my repairs. Customer service with a smile and prompt service.

Geek Squad service sets my mind at ease. Always available when needed.

Worth to get in case of accidents or if you simply want the newer toy.

I have the warranty on almost everything I purchase .. if there’s a problem they take care of everything