Customer Ratings & Reviews

Good services and easy to return costumer services make thinkgs easy

Great value protection plan. Easy to use claims. Easy to register.

Great cameras but I get spammed with motion detection alerts even though I have all the motion zones set up correctly. I cant even see the road in my backyard but the camera detected a vehicle there when there is nothing but green grass.. Not sure how to go about false alerts and not alerting me anytime a car passes by the front of the house. Other wise easy to set up and reliable so far. Love the light for motion detection on the cameras.

Always very professional and willing to assist. My purchase that I needed help with was replaced after searching for my warranty coverage.

They were more than happy to help me and got everything resolved quickly!! Amazing team!

As of 2020 I started to buy all of my electronics and anything else from Best Buy because of their geek squad. I found it very difficult to connect other warranty services with my products. It was such an easy selection when I was checking out and I feel confident I will be supported if anything goes wrong with my products.

So far we haven't had to use the Geek Squad service for the particular product it was purchased for, but we have used Geek Squad in the past. From our past experience, we recommend the product replacement services...think of it as insurance. Sometimes it becomes an investment.

I was looking to replace my Keurig and this coffee machine is perfect.

Geek squad is the best protection for the items, thank you.

Love it. I always purchase the warranty at Best Buy.

Not normally a proponent of replacement plans, as I usually feel it it's a quality product, it should last. However, the Geek Squad is one area where I've never questioned the return on that investment!

The Geek Squad is the best guarantee of having your products installed and protected. I always choose them before any other alternative.

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

I am so pleased with the Geek Squad service. I will definitely use them again! They are dependable and reliable in everything they fo!

Amazing highly recommend for the gift i need to do mini 50 lolz

The Geek Squad Protection is great since they truly care about original functionality of the product. I’ve been able to get credit for faulty items to purchase other items.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

It basically pay for itself, once labor and service, once there are special deals for members; it's guaranteed price match within 60 days after purchase and provides peace of mind

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

bought these awesome blink cameras and battery life called for almost 2 years talked me into getting the squad service. great thing i did because one camera needed help it would charge brought it to the squard as a walk in and the dude fixed it right away no hassle no wait time and wasvery knowledgeable greta job