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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5118 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,118 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. If they can’t repair the item, they’re sometimes able to replace it at no cost or refund the original cost to store credit so you can upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with my product purchases but they are very knowledgeable in-store when I have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ALWAYS buy the Geek Squad extended warranties to protect the investment we put into a product. Best Buy makes the warranty experience so easy if you end up needing to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    geek squad or no squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go through life without a geek squad warranty it is hands down the best warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with timely appoiment The service personal had through knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service extremely efficient. very comfortable with the treatment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great services to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great and helps me when needed with any products I needed assembled or help on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Senior Citizen Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek squad. We are senior citizens and we just renewed our subscription. They are kind and they listen and try to solve our tech problems. We also have used them to check our computers annually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repair my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix my tv really good and Mount the tv, I recommend geek squad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    These lights

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these lights for my backdrop to my kitchen. Such an easy setup and the functionality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoined drinking my coffee every morning and it a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this! My Alexa just pooed after 4 months. No issues here. Geek Squad replaced it right away. Yes, I recommend purchasing for major items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE ON ANY & ALL PURCHASES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE THE GEEK WARRANTY ON EVERY ITEM IVE PURCHASED.. ITS A MUST PEOPLE! FOR A MATTER OF DOLLARS U R SET FOR AT LEAST 4YRS. EASY AS 1-2-3 RETURN, GET NEW, LEAVE! THAT EASY. NO QUESTIONS ASKED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans that if needed will pay for themselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya know ive always thought these were a havk, but i had an issue with a dvd/surround sound setup, they couldnt fix it so i was given store credit to purchase a new one. Very happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The true protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally will never buy any product from Best Buy without there product protection plan. They will help you with anything that may come up. And if they can’t they will replace or point you in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have when buying appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have for appliances for bothe kitchen and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE A SITUATION WITH EDGE PROGRAM. THEY INSTALL, TEST AND WORK PERFECTLY. THANKS A LOT. OUTSTANDING JOB!!!

    I would recommend this to a friend