Customer Ratings & Reviews

Often the protection is not used but it never fails when you neglect to get the protection something happens. When needed Best Buy makes it right.

The Geek Squad team is a lifesaver! Would definitely recommend for products that you've never had before or that are a little more costly. 10/10 recommend whenever available with purchase.

Great value for protection plan with great service.

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

No matter what I buy at Best Buy I always purchase the Protection Plan. It has paid off. Some items I may never have to utilize the Plan but I have had several TV's, a refrigerator, Tech Items, an Apple Computer and an HP Computer that I have used the plan for and it was well worth the money. They replaced all items that went bad!

Just buy it!!! I had a door bell that stopped connecting to wi-fi bro it it in and replaced it. No hassle they made it easy! Protect your investment technology can fail at any point well worth the money!

The geek squad is a great help If I want to find a product I’m looking for or help me replace and item

The Squad is top tier and mind easing! Be sure to get it!

I always recommend the protection plan. Though most items BB sells are of good quality, it doesn't mean that something weird won't happen or, if its a handheld item, someone won't accidentally drop the good quality item. If you don't want to buy another one in 2 years, its worth getting the plan now.

[Employee of bestbuy] Live the 5 year protection plan totally worth the money paid

Always backed up my products with protection bc it’s worth it

They were absolutely helpful. They were very professional. The installation was great!

Going to come in handy in new home. Amazing small.

I was worried that there would not be a long enough warranty but 4 years is perfect for this product and I have enough confidence that the gentleman who installed it did it correctly.

I always buy the protection plan on everything that I buy. Some people think that it is expensive but if one of my devices is defective or breaks it is covered. There is no hassle when you go back to the store with a defective product and it is exchanged immediately.

Wonderful service and good products and worth buying your electronics from them!!. Thanks best buy

Good quality has not fail me work better than I thought i will be buying back from this provider.

[Employee of bestbuy] Good for my cats and they used to this new machine. Much easier for me.

Their service is great as far as customer service goes.

Geek Squad is my favorite thing ever in my kitchen.