Customer Ratings & Reviews

They were extremely helpful and knowledgeable. Pleasant interaction

They are very helpful and polite, very knowledgeable and take their time to explain everything to make sure you are able to understand fully.

I haven't had a reason to use this. My husband installed it right away with no problems, So far so great. But i do love the geek squad !

Yet to unbox. The previous reviews are good hence I purchased.

It's always nice to have piece of mind with your electronics and appliances

Agents transferred my apps from my old computer and showed me how to use the new windows 11

Protection through Geek Squad is great! Highly recommend!

You've got to have the Geek Squad service to keep your mental health from worry!

I have been using these cameras and system, for almost 2 years now. I have been really enjoying the ease of the camera system. The battery life of the cameras are amazing. I just ordered one more battery on amazon so I could have 2 on ready standby when I need to change them. I would very highly recommend to those who do not want to deal with wired camera home systems.

Great add on with purchase when we order appliances for the house

I always make sure I get the protection plan for any electronics

I love it. It was easy to set up and looks great!

Whenever I have a situation with my device, they are there quickly to fix the situation and it’s good to always have. excellent service.

A must have with electronic devises. It takes the worry out of the problems.

Knew exactly what was wrong with my appliance. They were extremely efficient

delivery was on time and professional. clean up after with no questions asked.

Great Camera Quality & Easy Setup, But No 24/7 Video Playback I’ve been a longtime Nest/Google camera user, and overall, these cameras have high-quality video, are easy to setup, and a user-friendly experience. The Google Home integration is seamless, the cameras are easy to position, and the battery lasts for months on a single charge. That said, they are impacted by cold weather, so keep that in mind if you live in colder climates. However, removing 24/7 video playback for battery-operated cameras is a huge disappointment. One of the main reasons I invested in Nest’s higher-end models was for continuous video history, not just event-based clips. As a paying customer, I expect full access to the footage for the days I subscribe to, just like older Nest products allowed. This feels like a step backward in functionality and significantly reduces their value. If Google brought back 24/7 video history, these would be near-perfect cameras. Until then, I can’t fully recommend them for those who need constant video coverage. If you’re experiencing the same frustration because of the loss of 24/7 video playback, please leave a review and contact Google directly. There’s strength in numbers, and if enough of us speak up, the developers may restore this critical feature!

Good service helps if something break to have a warranty on it!

Geek squad protection at BestBuy is an absolute must for security

Geek squad never fails. If I ever buy anything from Best Buy I always add the protection service. I’ve had to use them a few times and they always get things fixed or replaced fast. I never have problems dealing with them. I’m sure your products you never know, perfection 100% of the time on anything we buy is impossible. That’s why erasers were put on pencils.