Customer Ratings & Reviews

This is a great add-on service that keeps you in that failure window for replacement.

Got a good deal on this when it was $50 off and had a free Amazon Echo Dot to go along with the discount. Now lets go to the review of this product. Pros: - Easy to install with detailed step by step instructions. My total install time was less than 15 minutes. Keep in mind that you may or may not use all the enclosed pieces in the install. Each install will depend on the existing peephole layout. - App is easy to follow and provides notification when events occur. - You're able to set it on "home" mode or "away" mode at the click of a button. - Notifications can go to two different people at the same time. - Battery included last for a while. I've had mine installed for a few weeks already. The app will notify you when the battery is low. - Battery recharge is a snap. Remove battery, connect it via micro usb to charge and reinstall with a click. Done. - The app lets you share your videos with neighbors within your community. It is by far a good service as you can see approximately how close/far events happen relative to where you live. Cons: - None so far. - Those that have had issues, just keep in mind the factor warranty.

This 4K cameras really do the job. The video recorder is a bit noisy, bat it doesn't bother me. 2 TB of space is a winner. The set up is not difficult if you plan it well. A lot of caballing and planning. The directions that came with the camera I found a bit confusing ,but the Lorex costumer service helped me to correct my wrong doing. Once I installed the camera I set up the motion detection and it's really ease. I didn't want to keep getting a millions notifications on my phone ,since the house is in a busy area. I installed cameras completely outside, unprotected and hope they will last. So far they are working well. Live notifications on my phone is big +. Honestly the night image is pretty good, but not full color all the time though. Over all I think the quality of the system for the price Best buy is offering is a Great Deal.

The device works well, but it frequently loses connection to the Wi-Fi due to the 2.5 GHz network. Once the internet is lost, the recording stops. The software needs an upgrade so that video recording continues even if the internet connection is lost. Additionally, it should offer the option to operate either on battery or via a wired connection, allowing users to choose their preferred method.

I read the other guys review and I must admit I hesitated - now I don’t know what he’s talking about. Image quality is amazing, the ptz works perfectly and I couldn’t be happier. I did have to take it inside to set it up, but once that was done I installed on the wall and was up and running right away.

The geek squad workers are the best. Very knowledgeable respectful and absolutely helpful..

Thank - you the for another wonderful Ring camera. Its everything that I expected as well.

Super clear camera with nice app that hasn't crashed.I installed camera,plugged into outlet on porch and downloaded app on my phone.Followed app to create account and insert micro sd card then app found camera on my wifi and it was up and running.Total time 15mins worked first try.Multiple users can use logon in app to view camera.The alerts and other settings in app are the same for all users.Works as well as the doorbell cams plus no batteries to charge.You can also hard wire right to router if wifi is weak.

Its a good product. Cant complain. Glad its available

It was worth the purchase but no longer needed so I returned it along with the device I purchased Geek Squad for.

I purchased the Arlo Pro 4, 3 camera system back on 03/01/24. The system was a breeze to install and the software very intuitive to setup. My property is now completely protected and I can see and hear anything going on no matter where I am, 24/7!

Absolutely what I was looking for. Easy to install and setup. I can see all my living room just with one camera.

This set was awesome. As soon as I got it. I immediately set it up and it was super easy to use and I already have my live feed going.

The product is superr. Now I can easily learn about the guests who come to my house and host them by talking to each other. The product works with Alexa perfectly.

3 gentlemen came to my home yesterday to install 4 Arlo security cameras. They were absolutely amazing. 2 went to mount the cameras and one tech setup the base unit and setup the software on my smart phone application. They were in and out in less than a hour. The service was excellent. It is certainly a pleasure to work with the folks at Best Buy. I also had had an excellent installation of my ring doorbell by a technician last week. Would highly recommend these folks.

I like these a lot, the things I don't like are the mouts are made of plastic, should be metal for more durability. One of my cameras had it spot light set on high, which came that way and was dead after three days. I have now shut the spotlights off we shall see if they last longer. The picture quality is amazing and I love the zoom.

Can never go wrong with these Squad protection greatest money you can spend!

Works really good has lasted for a long time love it!

This is the best warranty, im glad best buy offer this kind of warranty for us

I highly recommend for expensive purchases. I purchased an HD tv (will not mention brand name) years ago, and tv went out. BB came to repair, tv went out again...BB came out to repair again...tv went out again. 3rd time, BB gave me a purchase price credit. By that time the prices on tv's were substantially lower and I ended up with even a better tv.