Customer Ratings & Reviews

As of 2020 I started to buy all of my electronics and anything else from Best Buy because of their geek squad. I found it very difficult to connect other warranty services with my products. It was such an easy selection when I was checking out and I feel confident I will be supported if anything goes wrong with my products.

Perfect for possible future issues to be resolved. They do their job every time.

15 months goes by and I had to use my Geek Squad service warranty and I'm glad I purchased it cause with inflation and all the prices that are so high it saved me at a time when I'm so thankful I purchased it. Thanks Best buy !!!

I recommend always getting the geek squad protection plan on larger purchases. I have never had an issue getting something serviced or replaced. It’s definitely worth the money.

Not normally a proponent of replacement plans, as I usually feel it it's a quality product, it should last. However, the Geek Squad is one area where I've never questioned the return on that investment!

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

Geek Squad was very helpful, professional and quick to assist us. I always obtain Product Replacement on all items bought, in case of defect. Geek Squad always helpful.

Needed it for my washing machine. Finally replaced it

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

Nice have a warranty that you can depend on rather the manufacturer

I once bought a doorbell cam, & it lasted just past the 1 year manufacture warranty, I won’t make this mistake again, my son used to work for Geek Squad & he highly recommends this because Best Buy will honor it

It’s hard to beat Geek Squad customer care and service. They are knowledgeable, professional, courteous and prompt.

These guys are nice very professional. They were in and out of my house within no time mounting my television.

Well, it is like buying car insurance. Nothing is broken yet, hope Geek Squad will come true when it breaks.

The best warranty out here on all purchases. Nowhere else you can get extended warranty on your purchases

The sales and technical staffs were very helpful and courteous about all of my questions. I took their recommendations and my purchase has worked out wonderfully.

The best thing I have bought they are so fast and ready to help you with anything

Makes me feel like I don't have to worry if the headset breaks because I can get another one with the protection plan.

They are very respectful and helpful staff members they solved my problem very quickly and well in manner