Customer Ratings & Reviews

As much as I shop at Best Buy I have never had the need to used the Geek squad until this recent purchase. The two members of the Geek Squad that I had the pleasure of meeting were very organized, polite and knowledgeable! They wasted no time in getting the job done.

Always good to have geek squad. I’m older and technically challenged. They are the best along with ease of everything that one might need help with. Kind and professional

I like the return policy. I wouldn’t want it no other way. KEEP UP THE GOOD WORK.

By far, this is the best product I've ever bought, the quality is amazing, and it work just perfect. Highly recomended.

Geek Squad was a amazing service. They saved and fixed my computer. Totally worth it. It was nice knowing I could get help when needed throughout the year.

The product replacement is great. I had to take advantage of this as my TV went out a couple years ago. There were no questions asked and they replaced it.

the product replacement plane is worth having and it is price right

The tec support on phone can never help. all ways end up having to go to store for tec help. It would be nice also if they didn't charge $175 an hour For home visit. That's way to high

This item does exactly what you would expect from a Phillips product. Connecting all my living room lights to my home entertainment system couldn’t be more pleasurable experience. If you can read you can set this up, it’s that easy.

You have got to get this protection. If you ned to return no questions asked and customer service is impecable.

These smart plugs truly are the best! Perfect addition to your home by controlling lights and Christmas decor at the click of a button. Simple setup and very user-friendly app. Definitely recommend buying these because you will not be disappointed!!

I do not buy any product from Best Buy without a warranty. That’s the best part.

the agent explained the benefits of having the product replacement

I purchased this for peace of mind for my security camera. I'm happy with the length of coverage and the coverage itself. The product replacement alone is worth the cost of the program.

I love to purchase all of my electronics through best buy because of Geek Squad. I truly have a since of mind knowing that I can get anything fixed. Every time I take a device to Geek Squad they either fix the item, send it back to the manufacturer or replace the item.

I always add a protection plan with all my purchases just to be on the safe side, even though best buy sells quality products, I've had some situations were some item came defective from the manufacturer and Geek squad always took care of any issues. It's a must have.

I brought this warranty for my grandmothers alexa device. It is worth the time and penny to cover your devices. My grandmother is up in age and she has greatgrandchildren great grandstepchildren, and great grand nieces and nephews. Lol. Its no telling what alexa will go through.

Excellent purchase, the quality is very good, just what I needed

Great value for extended warranty for Ring Cameras

I love geek squad. They're always there for me and the price is so worth it!