Customer Ratings & Reviews

Absolutely love that best buy offers this. Just knowing I can call to get my tech problem solved is amazin

I like this service just in case it’s needed But I pray nothing really goes wrong

Never have had a problem with my product but they are very knowledgeable when I have questions in-store

[Employee of bestbuy] Geek Squad is phenomenal. Always attentive and eager to help.

Easy to use, and great quality. It was the perfect gift for my uncle at a nursing home to listen to all the music he wants.

Im enjoined drinking my coffee every morning and it a great product

The IT Geek Squad tech assisted me with the use of my electronic equipment in a very timely manner, was very helpful, professional and pleased with the end result. I can now operate my device with expertise.

I never purchase a product that I don't back up with a service contract. Best Buy has always gone above and beyond when addressing my needs. Service contract for equipment replacement is well worth the cost.

Geek squad is great, they’re very helpful, easy to get appointments. They have a longer return period, and basically just exchange your broken item easily.

didnt have toocall on the geek dept. so far because the product are very good items.. thank you for your cooperation ..

I used it to fix a bad install they did the first time. They did a bad install on a 77" LG G2 OLED TV. Then they came back to fix the problem.

[Employee of bestbuy] I exchanged this camera every 2 years, I just pay for a new warranty an am set

Geek squad always finds solutions to help you out if you have trouble installing or any other general questions about your device

Great insurance to have for appliances for bothe kitchen and office.

Always choose to pay the extra money for geek squad replacement coverage. Would recommend putting out the extra money knowing that you’re covered if something happens to your item- especially a pricey electronic!

I was offered this and I can tell that for what you get it definitely worth it, I highly recommend you to consider getting this for your products!

REPLACEMENT IS VERY EASY KNOWING YOU PAY VERY LITTLE FOR PROTECTION

I love the Geek Squad. These folks really know their stuff. But the wait times are frequently unacceptable.

I always buy the protection plans haven't had an issue with items but the 4 year is worth it especially because of covid. Items arent being produced like they were before.

Always get the geek squad protection it has saved me every time