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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5041 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,041 reviews
  • Rated 5 out of 5 stars

    Helped with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best.I don’t know what I would do without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worrying anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since i bought stuff from best buy i think having 4-Year Geek Squad Product Replacementis the best thing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty it helped in case i needed it for my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with my gaming keyboard, GS exchanged it no problem , i was really happy with the service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 3 out of 5 stars

    Online tec support,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tec support on phone can never help. all ways end up having to go to store for tec help. It would be nice also if they didn't charge $175 an hour For home visit. That's way to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard great things about Geek services therefore it a must buy issuance protection for my new ring flood light cam pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always and very friendly...go above and beyond to help you....Thank you ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add these policies with purchase. You’ll never go wrong. Adore the no muss no fuss warranted replacement with a brand new item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past they have always taken great care of us. I hope it's the same if we have to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to see the extra money you spend on the product being worth it, but it has paid off for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with other items, highly recommend easy use easy to get what they offer no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy with any product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting with any purchase. It has saved me money with headphones and some home electronics that were taken out by a power surge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best - has not failed me yet and have used several times (plus a 20% discount on purchase insurance for products)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get GSP-R on appliances just in case it goes out one day. Easy and fast replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I got the warranty. You never know what could happen to your stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it so easy when it comes to signing upon haven’t had to us the insurance yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your purchase from a breakdown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    even though they changed the way their plans are handled, I would still highly recommend the 4-Year Geek Squad Product Replacement on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that geek squad is there to help if I need it. I wouldn’t have purchased the product if this wasn’t an option.

    I would recommend this to a friend