Customer Ratings & Reviews

Functionally works fine under "normal" circumstances (works more fine if you pay for the Nest subscription) but will go offline when the temp drops below zero and not bother to notify you that it did. Hard to justify the cost when you have packages that are worth as much as this being dropped on your doorstep and you're not able to watch for them only to find out its offline when you go to check why nothing was delivered.

Cameras die too fast. The rechargeable batteries need to be charged every week for 12 hours. Which puts you out of commission for those hours. This is the part I do not like as I like everything else from the system.

It doesn’t allow me to connect to the app. When you try to call it says due to COVID they are not taking calls, but you can chat with someone. CRAZY. If i scan a QR CODE why doesn’t it register DO NOT BUY

I bought this item on 7/23/20 it is now 8/12/20 and it is no longer working. The device will not turn on at all. 8/8/20 was the last day to return it and it stop working on 8/11/20. How horrible is that? $60 down the drain.

The local Squad is great but Best buy has sent scheduling to an offshore call center who has lost my first appointment for a simple replacement, that is after a three week lead-time. Now my replacement appointment is four more weeks out. I have a TV that worked one day and now have to wait two months for a replacement.

It’s glitching and won’t record definitely not worth it.. tried everything to make it work.. I will get a notification but no recording.

This doesn’t thing work well with other Google devices.

Terrible. Had a crime take place and video didn't record. Kept disconnecting, would not reconnect. I would not recommend

Wemo app is not currently functioning. No communication from the company regarding a solution. All of these items are as useful as standard light switches you can buy at a hardware store. Save your money and buy a 3 dollar switch elsewhere. Sorry Best Buy. This is not your fault. It all falls on Wemo.

poor quality and worth buying it. Even I can not return it. I don't why best buy changed its return policy to only 15 days without any notice to the customers.

They always disconnect and one of the cameras can’t download the software so it’s worthless. The company cannot figure out the problem and can’t accept the camera is not worth it.

DO NOT BUY!!! I'm a computer guy and I wasted hours trying to set this up with my Google home app. Finally gave up.

ONE STAR!!!OR DID I GET A DEFECTED ONE!!!HOPEFULLY GEEK SQUAD CAN HELP ME ON THIS ONE!!

These fell off my wall after about 1 month. It was a smooth painted drywall without any texture. I wrote to the company and they said "just go buy some more". I would expect if they fail in 30 days they could send a replacement.

Waiting 30 minutes in my car no good service. I need to Mejor Service.

My batteries last 2 weeks…not 2 years. I would not waste your money on this. I’m pretty sure the majority of the 5 star reviews are fake.

I bought a video door bell but the installer said it will not work with my doorbell system. He said he would take it back and you would be refunded. 2 weeks lter and calling so many times I got no help and no refund.