Customer Ratings & Reviews

Always, always,always get the extra coverage. This is a no-hassle service which has come in handy on a few occasions over the years. Good bang for the buck.

Never used but was good have just in case it was needed

I accidentally broke the camera. I took it to the store and they refunded my purchase.

Purchase the Squad service and haven't used it so thats a good thing.

[Employee of bestbuy] As an ex employee I can tell you that if your going to purchase anything through Best Buy, be it computers, appliances, or anything. If it has the options get the protection plan. 9/10 Best Buy will just replace it outright if they don't want to bother with repair.

2nd Blink doorbell. the current blink doorbell delivered on 06/20/2024 and quit working . No idea why? doubt i'll ever buy Blink again. Luckily i bought replacement plan to get a new one.

the geek squad was so helpful setting up my tv and soundbar.

It gives me peace of mind, that I can have my product protected and can have it fix

I normally always get geek squad service, it is the reason I like to purchase products from Best Buy. I bring whatever it is in store or set up something online. I am told what is going on, if replacement is needed or it can be fixed and the product is taken care of. It is great to know my product will be fixed and if it cannot be fixed it will be replaced.

This is a great product to have and I’m glad that Best Buy still offers some type of coverage.

Geek Squad is amazing! They have well trained staff in technology to help with your tech devices and repairs. They are very friendly. Thank you to the Geek Squad

The ability to buy in store or online and have the issue resolved at a nearby BestBuy is an awesome experience.

I like it I wish our have best sale and low prices so we can buy more

[Employee of bestbuy] I have had some protection plans in the past but this by far is one of the best when it comes to ease of use

4 years of piece of mind at a very affordable price.

It’s a protection plan not much to say having not had used it yet!

Geek squad is always very helpful. Haven’t used for this device but used them for my tv. Quick turnaround.

[Employee of bestbuy] Omg the agents are so great with tech and I’m not kidding. Why be stressed when you can easily get the best support out there

Very useful it replaces everything you need what it covers. I had a problem with my laptop and he changed what they needed to change two days and the laptop was new and it was working better than ever.

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.