Customer Ratings & Reviews

WHENEVER I NEED TO DO A RETURN, IT IS COMPLETELY HASSLE FREE. I SUPPLY MY PHONE NUMBER AND THE REST IS HISTORY. CUSTOMER SERVICE IS AWESOME.

Good to have protection plan like this for the future news

The geek squad is a great help with anything I want to return or a product that I am looking for

Geek Squad is my favorite thing ever in my kitchen.

I have this for 2years and it’s great! Never have a ploblem. Works great. And let the shred food like chicken or anything so nice and the same size.

Not normally a proponent of replacement plans, as I usually feel it it's a quality product, it should last. However, the Geek Squad is one area where I've never questioned the return on that investment!

Lit does its jobs. From getting my packages delivered safe or watching cops chase a perpetrator!

On my experience with this warranty I have never run into any issue so far very good to use.

Good……………………………………………………………………………………………………………………..

I don't really like that it's not like a full warranty. If the item gets discontinued in favor of a newer version instead of just replacing it with the newer version they give you what you paid for the original ro go toward something else. Considering Best Buy is a tech store and tech notoriously goes obsolete quickly combined with rampant inflation, the amount you spent on the previous item winds up falling quite short of the newer model. So even after the money you pay for the protection plan you probably will end up spending hundreds more to even get something comparable to what you had. In the end, I guess it still saved me a couple hundred over all but it was frustrating and disappointing. If I couldn't have afforded the difference I would have still been without a security system.

The best investment for my stuff right here. I got this for my light strip and other things around the house and it has paid itself off and more. Definitely recommend!

Geek Squad Product Replacement service is the best service plan without a hassle I have ever purchased. Best Buy and Geek Squad stand behind their product and service 100%. Most of the GEEK Squad Agents are really helpful and attentive. I would definitely recommend to purchase this plan for your tech needs.

[Employee of bestbuy] Always better to.be safe than sorry ... accidents are the one thing younjust cant factor in ... being prepared for the unexpected gives me peace of mind.

I enjoy having the peace of mind that if something were to happen to my property I can take it back and exchange it with no hassle

So far we haven't had to use the Geek Squad service for the particular product it was purchased for, but we have used Geek Squad in the past. From our past experience, we recommend the product replacement services...think of it as insurance. Sometimes it becomes an investment.

Purchased a wireless outdoor security camera set. The 4yr protection seems like a very worthwhile purchase as just about anything could go wrong when something is exposed to the elements all day everyday.

They told me at the store if anything goes wrong with my purchase they would replace it. No question asked. Hopefully nothing will happen But, if it does I will get a replacement. I am covered for four years. I won’t really know if this works until I need it. But it sounded really good and the price was worth it.

Get the longest warranty possible because items usually break after the warranty expires but when you have the longest warranty then you can usually utilize it and it makes it worth purchasing.

Get the longest warranty possible because items usually break after the warranty expires but when you have the longest warranty then you can usually utilize it and it makes it worth purchasing.

Get the longest warranty possible because items usually break after the warranty expires but when you have the longest warranty then you can usually utilize it and it makes it worth purchasing.