Customer Ratings & Reviews

Geek Squad is extremely effective when it comes to coverage problem solving and repairing your merchandise

Easy to use, and great quality. It was the perfect gift for my uncle at a nursing home to listen to all the music he wants.

The agent fix my tv really good and Mount the tv, I recommend geek squad

Absolutely love that best buy offers this. Just knowing I can call to get my tech problem solved is amazin

Geek squad is great, they’re very helpful, easy to get appointments. They have a longer return period, and basically just exchange your broken item easily.

Never have had a problem with my product but they are very knowledgeable when I have questions in-store

I like this service just in case it’s needed But I pray nothing really goes wrong

[Employee of bestbuy] Geek Squad is phenomenal. Always attentive and eager to help.

I used it to fix a bad install they did the first time. They did a bad install on a 77" LG G2 OLED TV. Then they came back to fix the problem.

didnt have toocall on the geek dept. so far because the product are very good items.. thank you for your cooperation ..

Always choose to pay the extra money for geek squad replacement coverage. Would recommend putting out the extra money knowing that you’re covered if something happens to your item- especially a pricey electronic!

Geek squad always finds solutions to help you out if you have trouble installing or any other general questions about your device

Im enjoined drinking my coffee every morning and it a great product

[Employee of bestbuy] I exchanged this camera every 2 years, I just pay for a new warranty an am set

I was offered this and I can tell that for what you get it definitely worth it, I highly recommend you to consider getting this for your products!

I always buy the protection plans haven't had an issue with items but the 4 year is worth it especially because of covid. Items arent being produced like they were before.

Great insurance to have for appliances for bothe kitchen and office.

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

I am very impressed with the Geek squad service. When I bought an entire set of Appliances, I purchased the Geek Squad replacement program, and am pleased with the results. Gives me a good piece of mind.

I love the Geek Squad. These folks really know their stuff. But the wait times are frequently unacceptable.